Shipping & Returns

Shipping:

The following shipping methods are available, Standard Ground (4-6 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground available. Currently, we do not ship to U.S. Territories, APO/FPO, Canada or other international addresses. Please note that orders could arrive in multiple packages.

Standard Ground:

Orders delivered within the 48 contiguous states should arrive in 4 – 6 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.

Second Day:

Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed on the same day if they are placed by 11:00am CT on a business day, and should arrive in 2 business days. Orders placed after 11:00am CT will be processed on the following business day, and should arrive in 3 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

Next Day:

Next Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next Day delivery orders will be processed on the same day if they are placed by 11:00am CT on a business day, and should arrive in 1 business day. Orders placed after 11:00am CT will be processed on the following business day, and should arrive in 2 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

Returns:

If you are unsatisfied with an item you have purchased, we want to quickly correct the problem. We will gladly exchange or replace an item, or refund the amount you paid for the item. You may return the items that are unsatisfactory within 30 days of purchase, providing they are unused and in the original packaging. We encourage you to call Customer Service at 360-663-2268 before returning a product so we can provide you with the best possible service.